Wednesday, 6 May 2009

We Hardly Talk Anymore


It's been a while friends and neighbours, but you have never been far from my thoughts, so please don't feel like you've been left out in the cold. There is always a warm place for you right here in my heart......ok, enough of the mush, let's get down to business.


My last blog on how you can't fake sincerity seemed to hit home to some anonymous people. They didn't like it at all. I wonder why?


Anyway, I wanted to talk today about something that is very close to my heart, and that is "personal contact." We discuss a lot, in this techno age, of how to keep in contact with clients and associates over the email, the blog, the twitter etc...and I am a huge advocate of all these 21st century advances in communication, but there is one mode of contact that cannot be surpassed.


Talking


It sounds ridiculous, but sometimes we get so caught up in emails and texts that when we turn round and actually ask ourselves when was the last time I spoke to this person, the answer is embarrasing.


So, pick up the phone and start calling your clients. Reconnect with them. Arrange to meet them for a coffee and a chat. You will be astounded at their willingness to reconnect with you.


Most important of all, when you chat to your clients and contacts, do the one thing that many professional people don't do...listen.